Refund & Cancellation Policy

We want InvoiceHub to be simple and fair. This policy explains how the free trial, cancellations, and refunds work.

1. Free trial

Every new account starts with a 3-day free trial. No payment is required to try the Service, so nothing is charged and nothing needs to be refunded if you decide not to continue.

2. Pay-as-you-go, in advance

After the trial, the Service is billed one month at a time, in advance. There is no long-term contract and no auto-charging — each period only begins once you choose to send a payment and we verify it. This means you are never billed for a month you did not intend to pay for.

3. Cancelling

You can cancel at any time simply by not renewing — when your current paid period ends, the account locks and no further payment is taken. If you'd like us to close your account sooner or confirm cancellation, message us on WhatsApp 0333 1911824 or email haris@forgewick.com.

4. Refunds

Because you pay in advance for a fixed 30-day period, fees for the current period are generally non-refundable once the period has started and the account is active. We will, however, review refund requests fairly and in good faith — for example, if you were charged in error, charged twice, or could not use the Service due to a prolonged fault on our side. Approved refunds are returned to your original bank account.

5. Your data after cancellation

After cancellation you can request a full export of your data. We retain your data for up to 90 days in case you return, after which it is permanently deleted (see our Privacy Policy).